Help centre
IGET Vape FAQ — Shipping, Authenticity & More
How long does delivery take in Australia?
Most orders placed before the daily cut-off are dispatched same day. Standard tracked delivery takes 2–5 business days; express is 1–2 business days to most metro areas.
Is shipping free?
Yes — free tracked express shipping applies to all Australian orders over $300. Under that, a flat rate is shown at checkout.
Are your IGET vapes authentic?
Always. Every IGET Bar, Bar Pro, Legend and pouch is genuine stock, sealed and inspected before dispatch from our Australian warehouse.
Which IGET vape lasts the longest?
For maximum puff count, look at the IGET XXL, IGET Flare B10000 and rechargeable IGET Bar Pro (10000 puffs).
What nicotine strength are IGET vapes?
Most IGET disposables use 50 mg/mL (5%) nicotine salt. Nicotine-free options are available in our nicotine-free range.
Do you offer wholesale pricing?
Yes. Our wholesale packs cover 5 to 500 pieces at trade rates. For larger orders, contact our team.
What if my device is faulty?
We back every order with a DOA (dead on arrival) replacement guarantee. Contact us within the window noted in our refund policy.
Is my payment secure?
Yes. Payments are processed over an encrypted, secure connection. We never store your full card details.